Slots into a white socket on the motherboard.

Rockwell chipset

LINE IN and TELEPHONE sockets on the back of the card

2 wire telephone cable. This will require a 2 wire to 3 wire converter to use a 3 wire domestic telephone (available from Tandy or Dixons etc)

.What's in the box?

Modem card

Telephone cable

Manual

Bitware cd rom

Full installation details are given on page 3 onwards in the manual.

Go to CONTROL PANEL > MODEMS. Check that your modem has only 1 driver installed, and that the driver describes your modem (Rockwell HCF 56K Speakerphone PCI Modem). Go to the DIAGNOSTICS tab, highlight the Com port the modem is using and press the MORE INFO button. If you get a table of responses, the modem is set up successfully.

If you get an error message and then the table of responses appears, you have either a conflict, more than 1 driver installed or a telephony application open on the desktop.

When you slot the modem into the P.C. the BIOS (a chip on the motherboard) will interrogate it and find out what it is, and what resources it requires to operate. It will then pass this information to the operating system so that the resources can be allocated.

When Windows is started it should detect the card. If it does not, then try the card in a different slot on your motherboard. If this has no effect, power down the P.C., take out the card, power up the P.C., power down again, insert the card and power up once more.

Go into SAFE MODE ([F5] when windows says "starting Windows'95"). Delete all modem drivers and any modem drivers listed under "other devices". Shutdown and restart the machine.

Windows will then have a memory of being started without the PCI device, and will think it is a new installation.

When you install the card, Windows will decide what Com port (communications port) and IRQ (interrupt request) the modem will use. Check that the IRQ is not used by another device and is not IRQ 9.

IRQ9 is a very weak IRQ because it is shared with IRQ2. When computers were in their infancy there were only 8 IRQs. When it was found that people would need to add more peripheral devices to their P.C.s it was decided to incorporate another 8 IRQs, and to achieve this, IRQ 9 was bound to IRQ2.

To check for conflicts, go to CONTROL PANEL > SYSTEM > DEVICE MANAGER. Highlight COMPUTERS and press the PROPERTIES button. This will list the IRQ on the left-hand side, and the device using it on the right-hand side. The PCI device may have 3 items listed, modem, IRQ holder for PCI steering, and PCI serial enumerator. If there are any other devices listed with the same IRQ number, you probably have a conflict.

You will then need to change the IRQ of the conflicting device.

In DEVICE MANAGER find the device whose IRQ you wish to change, highlight the item and press the PROPERTIES button. Click the tab labelled RESOURCES.

Highlight the label "interrupt request", and press the CHANGE SETTINGS button.

If the button is greyed out (not active) then unclick the USE AUTOMATIC SETTINGS box. Try the CHANGE SETTINGS button again.

If you get the message that the resource setting cannot be modified in this profile, click the arrow to the right of the profile description (basic configuration ?????), and choose the next profile available. Highlight the label "interrupt request", and try the CHANGE SETTINGS button again. Keep trying this with each profile until you find one that will allow you to change the setting (usually the last one!).

When this is allowed, you will see the IRQ and two arrows to the right. Click the arrow to either raise or lower the IRQ number, and check just below to make sure that the new number does not conflict with any other devices.

Ensure that the telephone cable is plugged into the back of the modem and the wall socket. Do not use a telephone extension cable.

Go to START > PROGRAMS > ACCESSORIES > HYPER TERMINAL. Choose HYPERTERM.EXE. Type a name (test) and press the [ENTER] key. Ensure that the modem is to be used to dial, enter number 1 in the telephone number field and press the [ENTER] key. At the next screen click the CANCEL button. You should now see a blank screen with a flashing cursor at the top left.

In uppercase, type ATE1 [ENTER]. Next type ATX4 [ENTER]. Do not worry if the screen does not reflect what you have typed, as this will set up the terminal so that you can see all responses from your keystrokes and the modem.

Type ATL3. This will increase the speaker volume to maximum. TYPE ATDT,123 [ENTER]. This will dial the speaking clock. Press [ENTER] to finish the call.

If you heard a voice then you know that your modem has dialled successfully. If you heard a "click" but no voice, then you need to do the following.

Dial the modem from another telephone line. When the telephone rings, you should see "ring" appear on the screen. When this happens, type ATA [ENTER]. The modem should then "screech" down the line. If this happened your modem did not recognise the dial tone.

This may be caused because of call waiting etc. Use ATX1 as an initialisation string when dialling out.

To make the modem answer calls, type ATS0=2 [ENTER], then type AT&W0 [ENTER] to save. This will set the modem up to answer the call after 2 rings.

If you did not hear a click, then the modem would need to be returned to your dealer for testing.