Question: Which card do I have? Answer: There are two, one just has a small label on the tuner unit and a part no. 92600777 on the back of the card, this is made by Dynomode. The second card has a Lifeview sticker on the tuner unit and is made by (surprise) Lifeview. SC 11/2/99 ----------------------------------------------------------------------- Question: What software do I use? Answer: The Dynomode's use a CD labelled with TV Capturer serial no. 96-K705154 Rev 0.2. Dynomode software is installed as TView and bears the name TelSignal during installation. The Lifeview's use a Lifeview CD-ROM. SC 11/2/99 ----------------------------------------------------------------------- Q. Why doesn't the remote control work? A. The remote sensor must be connected before installing the drivers or software SC 15/3/99 ----------------------------------------------------------------------- Q. Why is the picture grainy/unclear? A. This is commonly caused by the system running in to low a colour depth, set your VGA card to Hi-colour mode (64K). If the picture remains grainy then you need to update your VGA drivers which you can obtain from the manufacturers web site. SC 15/3/99 -----------------------------------------------------------------------